The Position

We are looking for a Trainer for a project with our client in the food industry.

This is your chance to introduce yourself to us and show that you are ready for the next level!

As a Trainer (m/f/d), you are responsible for conducting and achieving the goals of the coaching sessions within the project. You will also design your coaching modules and consistently teach using a systematic and methodical approach.

Key Position Details:

Employment Type: Full-time
Start Date: 28. September 2026
Work Location: Remote (On-site training required)

Training & Onboarding: The onboarding program takes place on-site in Sarajevo, Monday through Friday.For candidates residing outside of Sarajevo, Teleperformance will provide:

- 100% covered accommodation during the training period

- Initial transportation from the candidate's city of residence to Sarajevo

- Local transportation related to the onboarding period-

- Weekend return transportation to the candidate's home city (if the employee chooses to travel home for the weekend)
Upon successful completion of the training, the position transitions primarily to Work at Home (WAHA).

Number of Open Positions: 1

Your Responsibilities:

Develop Team Skills: You get your team up to speed operationally and act as a coach to support the development of essential knowledge and skills required for their daily work.
Conduct & Track Coaching: You prepare and deliver effective coaching sessions, follow up on knowledge transfer, and report on progress.
Prepare Training Materials: Preparing and updating relevant training materials is also part of your daily role.
Analyze Training Needs: You perform training needs analyses to select the right coaching approach, working in close collaboration with project stakeholders (Supervisors & ACCMs).
Stay Hands-On: You handle customer calls yourself on a regular basis to stay completely up to date with new updates, updates to processes, and operational changes.

Your Profile

Excellent command of English (minimum C1 level), both written and spoken

Key Strengths: Strong self-management, high capacity for learning, and creative problem-solving skills.
Proactive & Results-Driven: You act as an initiator of ideas, working with flexibility and a strong focus on outcomes.
Analytical & Methodical: Outstanding analytical skills, a natural aptitude for teaching, and a structured, systematic approach to work.
Communication & Conflict Resolution: Strong eloquence and relationship management skills that allow you to resolve conflicts smoothly while leading training classes in a professional, well-structured manner.

Interessted?

Then we look forward to receiving your application! All we need is your current CV and a motivation letter for this position.

Please note the following short URL and use your private PC to submit your application:

Short URL: https://short.sg/j/67506522

IMPORTANT: All complete applications submitted through our internal job portal by 21 September 2026 will be considered.

We wish you every success!

Emina Muhic

HR Recruiting Specialist

Sarajevo, Bosnia & Herzegovina

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